Samples & Specifications
Agreeing on a written change process
Supplier relationships change after the first order.
Desk
Desk Quality
Covers samples, production tolerances, pre-shipment inspection, packaging and labelling requirements.
Samples & Specifications
Checking whether a repeat order matches the approved specification
Compare a repeat order with the approved product version, document differences and confirm what the supplier will make.
Quality Inspection
Choosing inspection checks from the product's risks
Map product failures to pre-shipment checks, methods and evidence, while recognising when separate testing is needed.
Samples & Specifications
Clarifying packaging and labelling requirements in a quote
Find out which packs, labels, artwork tasks and changes a supplier quote includes before accepting its price.
Samples & Specifications
Comparing samples from several suppliers fairly
Use common criteria and a clear results matrix to compare supplier samples while keeping missing evidence and order terms visible.
Quality Inspection
Comparing supplier self-checks with independent inspection
Compare supplier quality records with independent inspection by timing, evidence, impartiality and scope.
Quality Inspection
Deciding how to handle a failed pre-shipment inspection
Confirm the failure, choose a remedy, verify corrected goods and record the shipment decision.
Samples & Specifications
Defining a product specification before contacting suppliers
Build a clear first product brief with fixed requirements, open choices, variants and Australian compliance questions before contacting suppliers.
Quality Inspection
Documenting defects with useful photographs
Capture context, close-up and scale images, then link each product defect to a clear inspection finding.
Due Diligence
Documenting the limits of a supplier audit
Record an audit’s site, date, criteria, methods and access limits so its findings inform only decisions within its scope.
Samples & Specifications
Handling a supplier's proposed material substitution
Assess a proposed material change against performance, appearance, descriptions and delivery before authorising production.
Samples & Specifications
Identifying product-specific requirements before ordering
Describe the exact product, check current Australian standards and bans, and record unresolved regulatory questions before ordering.
Quality Inspection
Managing repeat supplier orders
Manage repeat supplier orders by confirming the approved product, current terms and delivery results before deciding what to order next.
Samples & Specifications
Packaging and labelling specifications
Specify product, retail and shipping packs, control label artwork, and check the finished packaging before production and dispatch.
Quality Inspection
Planning production checkpoints for a new supplier
Choose production checkpoints around decisions that become expensive to reverse, with evidence and owners agreed before the new supplier starts.
Samples & Specifications
Product samples and specifications
Assess supplier samples against written requirements, approve a production specification and keep changes traceable through to the finished order.
Quality Inspection
Quality inspection before shipment
Plan a pre-shipment inspection, understand its limits and make a documented release or hold decision for finished goods.
Samples & Specifications
Recording changes between a sample and production specification
Track approved differences between a supplier sample and the production specification, including affected units, evidence and version control.
Quality Inspection
Recording concessions that affect product quality
A supplier may offer a lower price in exchange for a different material, finish, tolerance or inspection level.
Quality Inspection
Requesting test reports that match the actual product
Check a supplier’s full test report against the exact model, variants, stock and Australian requirement before relying on its result.
Samples & Specifications
Reviewing product labels before mass production
Check label wording, claims, variants, barcodes and final print before releasing artwork for mass production.
Quality Inspection
Reviewing supplier performance after each delivery
Review a supplier delivery against agreed goods, dates, quality and cost, then record the action needed before reordering.
Samples & Specifications
Specifying packaging for transport and retail use
Separate customer-facing presentation from transport protection, then check a filled pack against the intended handling route.
Samples & Specifications
Writing acceptance criteria before a sample arrives
Turn a product brief into measurable sample checks, decision rules and clear limits before the supplier’s sample arrives.